If your business needs some extra support or you simply need cover for permanent staff absences, the RDB Call Pack is ideal. With skills and accreditation across the majority of database and operating system platforms, RDB Concepts can provide flexible solutions to meet your requirements.
Our specialist team will provide you with in-depth technical support, problem diagnosis and troubleshooting services via a remote connection or over the telephone, meaning we can help you get to where you need to be faster.
You can buy call packs in blocks of 5, 10 or 25 calls which can provide support either 24*7 or between the hours of 0700 and 1900, working week days only depending on which option you choose.
Our call packs are delivered against agreed SLA’s with guaranteed response times.
To find out more information on supported platforms or to obtain a no obligation quotation, then please contact us.