We have worked with RDB for over 5 years now and our relationship has always been more that of business partner than client-supplier. They have taken the time to understand how we work so that they can work with us and not just for us.The day to day support is perfect for our needs and if there is ever an issue they really pull out all the stops to ensure that it is resolved with the minimum impact to the business possible. Even when the issue has been as a direct result of our actions they have adopted a ‘ fix first and ask questions later ‘ attitude.” Matt Rawlins, Pizza Hut (UK) Limited

Keltec have partnered with RDB Concepts for in excess of 10 years. We continue to do so because of the excellent service they provide to both ourselves and our customers. The level of technical expertise that is available is exceptional and they will always put the customer first in defining solutions and resolving issues. I would not hesitate in recommending an RDB solution for any of our customers. ” Simon Pemberton, Keltec Limited

WRDB Concepts have worked with us from Dec 09 thru to April 10. Their primary role during this period was to assist with performance issues in a key M&G system following migration to Oracle 11g (from 9i), this also incorporated a migration from Solaris to Linux platform. RDB are familiar with the M&G environment having been on-site 18 months or so earlier. They were able to provide an immediate positive impact on the issues we encountered and with thorough analysis were able to demonstrate root cause of several issues to both the applications team and to Oracle Support. They are highly respected technicians by all who deal with them, and have left us in a far better position than when they arrived. I would get them back on-site without hesitation should we have such issues again.” Steve Wingfield, PGDS

PrePay Solutions, the UK’s number one and Europe’s leading prepaid services company, designs and manages closed, open and controlled loop prepaid programmes. PrePay Solutions have worked with RDB since January 2010, they have proved themselves more than capable of meeting the challenges inherent in maintaining a high availability service. Whether resolving service issues or creating bespoke solutions, the technical team are always able to produce what we need, when we need it.” Jonathan Forrow, Prepay Solutions